Introduction to new Seat Map functionality for Cabin Crew
We are delighted to announce a key enhancement to our Cabin Crew solution - an interactive seat map. This module equips cabin crew and flight attendants with the capability to deliver personalized and streamlined services. The implementation of this feature aims to create exceptional moments for customers, fostering long-term loyalty. Designed with intuitiveness in mind, the seat map application visually represents comprehensive information. This serves as a deliberate effort to replace labor-intensive, time-consuming, and paper-based processes with adaptable electronic workflows. By embracing this technological advancement, we aspire to significantly elevate service delivery standards to customers. We anticipate that this enhancement will not only optimize operational processes for cabin crew but also contribute to an elevated passenger experience, reinforcing our dedication to excellence in aviation solutions.
The seat map functionality was implemented jointly and based on easyJet's requirements.
The seat map functionality is now seamlessly integrated into the Smart MOBILE application for Cabin Crew, offering a comprehensive array of key functionalities, including:
An interactive, scrollable grid displays information about exits, passenger seats, crew seats, WC, galley, closet, stairs, bulkheads and sink locations.
Seat row numbers and letters.
Different cabin classes.
A list view of all passengers is accessible from the module.
Filters in both list and grid view to display passengers, infants, SPML, SPAT, pre-booking information and connection information.
Clear display of seat details (name, class, label).
Option to relocate/swap passengers.
Ability to add restrictions for passengers changing seats.
Ability to add, edit and remove notes on passengers.
Individual passenger details including SPML, SPAT, pre-orders information and connection information.
View vacancy details and mark seats as vacant, broken or blocked.
Zone counts with rows per zone and number of occupied/unoccupied seats.
