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Posted: January 29, 2024,  in Products & Features

Introduction to new Seat Map functionality for Cabin Crew

We are delighted to announce a key enhancement to our Cabin Crew solution - an interactive seat map. This module equips cabin crew and flight attendants with the capability to deliver personalized and streamlined services. The implementation of this feature aims to create exceptional moments for customers, fostering long-term loyalty. Designed with intuitiveness in mind, the seat map application visually represents comprehensive information. This serves as a deliberate effort to replace labor-intensive, time-consuming, and paper-based processes with adaptable electronic workflows. By embracing this technological advancement, we aspire to significantly elevate service delivery standards to customers. We anticipate that this enhancement will not only optimize operational processes for cabin crew but also contribute to an elevated passenger experience, reinforcing our dedication to excellence in aviation solutions.

The seat map functionality was implemented jointly and based on easyJet's requirements.

The seat map functionality is now seamlessly integrated into the Smart MOBILE application for Cabin Crew, offering a comprehensive array of key functionalities, including:
  • An interactive, scrollable grid displays information about exits, passenger seats, crew seats, WC, galley, closet, stairs, bulkheads and sink locations.
  • Seat row numbers and letters.
  • Different cabin classes.
  • A list view of all passengers is accessible from the module.
  • Filters in both list and grid view to display passengers, infants, SPML, SPAT, pre-booking information and connection information.
  • Clear display of seat details (name, class, label).
  • Option to relocate/swap passengers.
  • Ability to add restrictions for passengers changing seats.
  • Ability to add, edit and remove notes on passengers.
  • Individual passenger details including SPML, SPAT, pre-orders information and connection information.
  • View vacancy details and mark seats as vacant, broken or blocked.
  • Zone counts with rows per zone and number of occupied/unoccupied seats.

Read more about Smart MOBILE and Smart BRIEF CABIN applications.
Posted: October 12, 2020,  in Products & Features

Why choose Smart COMM?

Welcome to Smart4Aviations Smart COMM

Imagine having the ability to manage your Airline from a communication platform that can eliminate the need for any emails, phone, fax, or voice dialog. Imagine what you could do if you could connect your many systems (in-house and third-party) to one dynamic software module. A solution that understands operational challenges and changes, and will automatically alert and communicate this information only to the responsible (need to know) audience.
Smart COMM was initially proposed as a simple replacement for an antiquated message que, but it was soon realized that this was an opportunity to create a tool that could transform the industry. The vision became to develop a seamless communication platform capable of understanding the complex realities of everyday Airline operations. A system designed for collaboration, sharing, and the archiving of information between internal business units and third-party stakeholders providing a single source of information necessary for an Airlines to succeed in todays and tomorrows every changing business environment.

Why choose Smart COMM?

  • Is your business presently dependent on manual communications and alerting of critical information (Mobile Radio, Email, Telephone, Voice Communications, etc.)?
  • Does your in-house communication and alerting capabilities provide automatic targeted communications to the need to know players (role-based communication) to promote situational awareness of broad network initiatives for leadership oversight during all and or irregular operations?
  • Does your in-house communication and alerting capabilities remove organizational communication barriers, and does your communication ensures that all relevant players receive the same message?
  • Can you automatically identify and filter an inbound message content based on predefined rules and keywords to provide automatic Alerts to all users based on their roles? Alerts can be for Any activity such as NOTAMs, WXX, Delays, Diversions TARMAC, EZFW changes, Aircraft Swaps, line maintenance, fueling, late boarding. Departure control Etc.
  • Does your alerting and communications capabilities provide an automatic escalation chain to ensure compliance and provide acknowledgment receipt?
  • Do you currently have the capabilities to archive your corporate messages and communications automatically? If you do, are these historical communications searchable for future review and analysis?
  • Do you have communication and alerting capabilities that improve communication in different languages through standard universal messaging?
  • Does your in-house communication and alerting capabilities support multiple communication tools such as email, jabber, slack, spreadsheets/reports, etc.?
  • Do you have a process in place that automatically forwards critical communications and alerts to those that need to know both internally and externally (Third-Part Vendors)?
  • Do you have the capabilities to deliver critical on-route NOTAM, WXX, etc. automatically to the cockpit?
  • Does your current communications capabilities allow you to communicate bi-directionally with your flight deck and cabin crews?
The above are just a few of the common challenges that confront many Airlines on a daily basis.

Posted: August 1, 2020,  in Products & Features

The new format of SNOWTAMs supported in Smart NOTAM MANAGER

S4A Smart NOTAM MANAGER among other message types handles SNOWTAMs provided by various publishers. Those SNOWTAMs are then made available for users (crews, dispatchers, etc.) within the system itself, as well as other Smart4Aviation products.
The amendment 39 to ICAO's Annex 15 effective from the 5th of November 2020 introduces a new SNOWTAM format to be disseminated by publishers. Beginning from version 3.7 of the Smart NOTAM MANAGER the new format will be fully supported by S4A's solutions.
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