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Posted: November 12, 2025,  in News

Smart4Aviation will provide Cabin Crew Solutions for Philippine Airlines

Smart4Aviation, a global provider of innovative airline IT solutions, today announced the signing of a strategic agreement with Philippine Airlines (PAL), the flag carrier of the Philippines, to deploy advanced mobile and web-based applications that enhance cabin crew operations and streamline administrative processes. The contract, signed on September 25, 2025, also covers PAL's sister company PAL express.

Under the agreement, Smart4Aviation's Smart MOBILE iOS iPad platform will be implemented across PAL's cabin crew teams. The solution integrates multiple operational modules into one seamless, user-friendly application, enabling crew members to access essential flight and passenger information, digital documents, and reporting tools on the go.
Key modules include:
- Smart CORE / SIS / PORTAL — central administrative platform with user management, aircraft database, and secure access portal.
- Smart BRIEF CABIN — briefing package, flight summaries, crew & passenger data, destination contacts, and required declarations/forms.
- Smart CREW INFO — activity overview and personal notes for crew members.
- Smart DOC — centralized digital document repository.
- Smart eFORMS — customizable electronic forms to manage reporting and workflow processes.
The platform will integrate with PAL's existing IT systems and be hosted securely on Amazon Web Services (AWS) infrastructure managed by Smart4Aviation.

We are delighted to welcome Philippine Airlines and its sister company PAL Express on board", said Maciej Migacz, Director of Sales & Marketing at Smart4Aviation. "Our teams have already built a strong partnership during the selection process, and we are committed to delivering a solution that will empower PAL's cabin crew and operations teams for years to come."

The addition of PAL proves that our mobile solutions continue to evolve in ways that bring tangible value to airlines worldwide", added Shaun Landy, Product Owner — Mobile Solutions at Smart4Aviation. "We have made large investments in our mobile platform, and it's exciting to see leading world carriers recognizing its potential."

Robert Harold Woods, Vice President for Technical Operations at Philippine Airlines, said, “Our partnership with Smart4Aviation simplifies, modernizes, and increases efficiency across our cabin crew and operations workflows while enhancing safety, regulatory compliance, and passenger experience. This collaboration supports the flag carrier’s ongoing digital transformation strategy that will benefit our customers who expect reliable service as the nation’s flag carrier and largest international airline.

This marks Smart4Aviation's third major mobile solutions contract in recent months (Smartwings and MEA), further expanding its global footprint with airlines adopting its next-generation platforms for both pilots and cabin crew.

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